SMS Consent
By providing your phone number and submitting a booking or check-in form, you expressly consent to receive SMS messages from Holiday Inn Express Nashville regarding to your stay, including post-stay review requests.
You agree to receive these messages after your stay. Message frequency is one (1) message per stay. Message and data rates may apply.
Reply STOP to opt out. Reply HELP for help. No mobile opt-in data will be shared with third parties for marketing or promotional purposes.
Effective Date: April 24, 2026
Holiday Inn Express Nashville Metrocenter ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This SMS Privacy Policy explains how we collect, use, and protect your mobile phone number and related information when you opt in to receive text messages from us.
Information We Collect
When you provide your mobile phone number during the hotel booking or check-in process, we may collect your name, mobile phone number, and stay details for the purpose of sending you post-stay feedback and review request messages.
How We Use Your Information
We use your mobile phone number solely to send you transactional text messages related to your stay at Holiday Inn Express Nashville Metrocenter. These messages may include a post-stay review request with a link to share your feedback.
Message Frequency
Message frequency is one (1) message per stay.
No Sharing of Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opt-Out
You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. Upon opting out, you will receive a confirmation message and will no longer receive SMS messages from Holiday Inn Express Nashville.
Help
For assistance, reply HELP to any message or contact Holiday Inn Express Nashville at (615) 254-6955.
Message and Data Rates
Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan.
Changes to This Policy
We reserve the right to update this SMS Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date.
Contact Us
Holiday Inn Express Nashville Metrocenter Downtown,
301 Clay St, Nashville, TN 37208
(615) 254-6955